Reference

How We Handle Privacy at 77 bdbajee

Your account details, wallet records, and support requests stay between you and us. We collect what we need to run your deposits, process withdrawals, and keep your login secure.

Account data protectionWallet detail handlingSupport request privacyLogin security measuresData retention controls
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77 bdbajee How We Handle Privacy at 77 bdbajee
DATA PRACTICES

How We Protect and Use Your Information

We built our privacy approach around the realities of mobile-wallet betting in Bangladesh. Your bKash, Nagad, and Rocket details are encrypted in transit and at rest, cookies track your session and game preferences, account records are kept as long as required for withdrawal verification and dispute resolution, and you can request access, corrections, or deletion through account settings or support. Here is how each piece works in practice.

Data Collection

We collect your mobile number, wallet account identifiers, device type, IP address, and betting history. This information verifies deposits, processes withdrawals, prevents duplicate accounts, and personalizes your lobby. We do not gather more than we need to run your account and meet obligations under local law in eligible regions.

Cookie Use

Cookies keep you logged in, remember your language preference, and track which games you open most often so we can surface them faster next time. You can clear cookies in your browser settings, but that will log you out and reset your preferences. We do not use cookies to sell your data.

Account Security

Your password is hashed, wallet transfers require PIN or OTP confirmation in your bKash, Nagad, or Rocket app, and we log every login with device and location details. If we see unusual activity, we lock the account and send you a verification request. Two-factor authentication is available in account settings for extra protection.

Your Rights

Request a copy of your account data, ask us to correct outdated contact details, or submit a deletion request for information we no longer need for verification. Open account settings and tap Data Requests, or contact support with your registered mobile number. We process requests within seven business days where local law requires it.

PRIVACY CONTACT

How to Reach Us About Your Data

Questions about what we store, how long we keep it, or how to request changes? Our support team handles privacy inquiries the same way we handle wallet questions. Reach us through live chat for immediate answers, email for detailed requests, or check the help section for step-by-step guides on downloading your account history or updating contact preferences.

Live Chat Open the chat bubble in your account dashboard and type your privacy question. Our team responds in minutes and can walk you through data-access requests, deletion timelines, or cookie settings right there in the conversation.
Email Requests Send detailed privacy inquiries to our support address. Include your registered mobile number so we can verify your account. We reply within one business day with the information you need or the steps to complete your request.
Help Center Browse our privacy FAQ in the help section for answers on data retention periods, cookie management, third-party sharing, and how to update or delete account details. Most questions are covered in plain language with screenshots of the account-settings flow.

Privacy Policy Questions

We collect your mobile number, wallet account details for bKash, Nagad, or Rocket, device type, IP address, and betting history. This data verifies deposits, processes withdrawals, prevents fraud, and meets obligations under local law in eligible regions.

We retain transaction logs and account details as long as required for withdrawal verification, dispute resolution, and compliance with local law where our service is accessible. Once those obligations end, you can request deletion through account settings or support.

Yes. Open account settings, tap Data Requests, and submit an access request. We will send you a copy of your account records, transaction history, and any other personal data we hold within seven business days, depending on local requirements.

We share wallet identifiers only with payment processors to complete deposits and withdrawals. We do not sell your information to advertisers or other third parties. Sharing is limited to what is necessary for transfers and obligations under local law in eligible regions.

Log into your account, go to settings, and update your mobile number or email directly. For deletion requests, tap Data Requests or contact support with your registered mobile number. We process changes within seven business days where local law requires it.

We use cookies to keep you logged in, remember your language preference, and track which games you open. You can clear cookies in your browser settings, but that will log you out and reset preferences. We do not use cookies to sell your data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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