What This FAQ Covers
Most questions we receive fall into a few clear areas: getting into your account, moving money in and out, understanding how wallet deposits are processed, and reaching support when something doesn't look right. Your bKash, Nagad, or Rocket deposit goes through your mobile wallet app directly — you send to the number shown at checkout, confirm your PIN, and the balance appears
in your account. Withdrawals follow a verification step where we confirm the wallet matches the one used to deposit. That step keeps your funds secure and prevents misdirected payouts. For anything the FAQ doesn't resolve, our support team is reachable via live chat and email. Players in Dhaka and across Bangladesh with eligible account access can use this page as a starting
point before contacting us directly.
- bKash
- Nagad
- Rocket